PROCEDURE

Recommended procedure:

The reflectors to be coated should preferably have been cleaned on both the inside and outside by certified companies and should be supplied in batches of approximately 80–120 pieces. Delivery, including packaging and stacking, must comply with our specifications to ensure efficient processing.

If the reflectors need to be cleaned by us, additional costs will be charged. If no reflectors are supplied by the customer, a deposit will be charged for the coated reflectors supplied by us, plus the cost of the coating applied and any cleaning required.

The customer is expected to return the replaced reflectors to us, after which the deposit will be credited.

Below is the recommended step-by-step procedure:

Step 1: Contact by telephone / email / on-site visit
Step 2: The customer confirms the type of reflector and the number of items by email
Step 3: Reflecoat sends a quotation / order confirmation / invoice
Step 4: Reflecoat processes the order upon receipt of full payment
Step 5: The customer sends the reflectors to be coated / Reflecoat arranges for the reflectors to be coated
Step 6: Reflecoat checks the condition of the reflectors prior to production
Step 7: Pre-treatment / Heat treatment 1 / Coating layers / Heat treatment 2
Step 8: Reflecoat checks the quality of the applied coating on each reflector
Step 9: Reflecoat dispatches the reflectors to the customer in a sustainable and well-protected manner
Step 10: The customer notifies us once the reflectors have been installed and, if necessary, arranges a new consignment

Any deviations from these procedures can be discussed in close consultation with the parties involved.